Latest PDF of 7492X: Avaya Aura Call Center Elite Support

Avaya Aura Call Center Elite Support Practice Test

7492X exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives

Exam ID : 7492X
Exam Title : Avaya Aura® Call Center Elite Support Exam
Questions : 52
Pass Marks : 35 (68%)
Duration : 90 min.
Exam Type : Multiple Choice

Exam Objectives: The exam covers the following learning objectives:

- Describe virtual routing such as:
- Look Ahead interflow (LAI)
- Enhanced Interflow
- Basic Service Routing (BSR)
- Adjunct Routing
- Network Call redirection (NCR)
- Troubleshoot using the Communication Manager Denial Event.
- Describe the troubleshooting tools in CM and apply troubleshooting command such as “list trace vdn”, “list trace vector” and “list trace station”
- Describe the troubleshooting tools in CM and apply troubleshooting commands such as “list trace vdn”, “list trace vector” and “list trace station”
- Describe Business Advocate (BA) with fundamental call center questions
- Understand the common problems that traditional ACD calling centers experience and how Business Advocate can help overcome these problems.
- Troubleshooting the Avaya Aura® Media Server.
- Describe the vector variable operations.
- List Trace, Display Events, and List Usage.
- Troubleshoot common call vectoring issues.
- Describe the Best Service Routing feature in Avaya Aura® Call Center Elite.
- Describe the Best Service Routing in a multisite environment
- Describe the Service Level Maximizer (SLM)
- Describe the capabilities and features of Dynamic Business Advocate.
- Prerequisite Knowledge Review the learning map for any prerequisite information.

Scheduling this exam at Pearson VUE Test Centers Visit the Pearson VUE website at http://www.pearsonvue.com/avaya/ to see currently available Avaya exams, regional exam pricing and register for a testing session.

Pearson VUE encourages candidates to book testing sessions well in advance (2+ months) to help ensure individual requirements can be met. Candidate demand often fluctuates.

Pearson VUE Authorized Test Centers represent a network of Pearson VUE independent business partners primarily in the commercial and academic market spaces. Availability of testing centers varies by city/state/geographic region based upon business partner participation in the Pearson VUE testing program.

As independent business partners, Pearson VUE Test Centers establish their own hours of operation and testing seat capacity. Reservations are accepted on a first come / first serve basis independent of the vendor exam chosen. Test Center, Online or Pearson VUE Call Center reservations all work from the same inventory of available testing sessions. Contacting a Pearson VUE Test Center can provide candidates with the best understanding of what parameters drive a Centers days / hour of operation; this can be particularly helpful for Testing Centers associated with academic institutions.

100% Money Back Pass Guarantee

7492X PDF demo Questions

7492X demo Questions

7492X Dumps 7492X Braindumps
7492X actual questions 7492X practice exam 7492X actual Questions
killexams.com Avaya 7492X
Avaya Aura Call Center Elite Support
https://killexams.com/pass4sure/exam-detail/7492X
QUESTION: 75
What are three advantages of the Avaya Customer Experience Virtualized environment? (Choose three.)
1. Enables capital equipment expenditures
2. Divides up resources among different locations
3. Enables businesses to scale rapidly
4. Lowers operational expenses
5. Requires fewer servers
Answer: A, D, E
QUESTION: 76
What are two call vectoring command failures for" adjunct routing"? (Choose two.)
1. The VDN's COR does not permit routing to the adjuncts applied destination.
2. The specified agent Is not logged into the specified split tor a direct agent call.
3. The VDN's COS-group does not have Console Permission set to y.
4. The CTI link can be any Identifier.
Answer: B, D
QUESTION: 77
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions. Which object should the customer check to evaluate the system performance?
1. System files
2. Trace files
3. Log files
4. Traffic reports
Answer: D
QUESTION: 78
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even If they know the extension number. Which two commands would provide information to isolate the problem? (Choose two.)
1. Display events extension
2. Display events vector
3. List trace vector
4. List trace extension
Answer: C, ?
QUESTION: 79
Which three statements are true about virtual routing? (Choose three.)
1. CTI is a required component for multi-site configuration
2. Virtual routing allows the call centers to be transparent, and act as a virtual call center
that is transparent to the user
3. Virtual routing involves only contacts that are non-voice related such as email and chat
4. Virtual routing can be implemented in single-site or multi-site configuration
5. Virtual routing determines where to route the call according to the criteria: Look-ahead interflow or Advanced look- ahead interflow
Answer: A, D, E
QUESTION: 80
A customer using the TTrace tool wants to see a list of services that have been configured, and also select their respective logging levels. Which TTrace tool will accomplish this?
1. TTrace Log2Zip
2. TTrace Configuration
3. TTrace Server
4. TTrace Console
Answer: C
QUESTION: 81
A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers. Which command in the vector would invoke NCR using BSR?
1. route-to number 112920414
2. route-t number 11292414
3. reply-best
4. queue-to best
Answer: D
QUESTION: 82
In administering multi-site Best Services Routing (BSR), what are the two configuration that are associated VDN configuration (Choose two.)
1. UUI Treatment
2. Supplementary Service Protocol
3. BSR Available Agent strategy
4. BSR Application
Answer: C, D
QUESTION: 83
While a Look-Ahead Interflow attempt is being made, which feedback is the caller receiving?
1. The caller hears the feedback that Is provided by the sending switch.
2. The caller always hears ringback.
3. The caller hears the feedback that is provided bythe receiving switch.
4. The caller always hears silence.
Answer: A

Killexams VCE exam Simulator 3.0.9

Download Killexams-Exam-Simulator-3.0.9.rar

Killexams has introduced Online Test Engine (OTE) that supports iPhone, iPad, Android, Windows and Mac. 7492X Online Testing system will helps you to study and practice using any device. Our OTE provide all features to help you memorize and practice exam Q&A while you are travelling or visiting somewhere. It is best to Practice 7492X exam Questions so that you can answer all the questions asked in test center. Our Test Engine uses Questions and Answers from actual Avaya Aura Call Center Elite Support exam.

Killexams Online Test Engine Test Screen

Killexams Online Test Engine Progress Chart

Killexams Online Test Engine Test History Graph

Killexams Online Test Engine Performance History

Killexams Online Test Engine Result Details

Online Test Engine maintains performance records, performance graphs, explanations and references (if provided). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. 7492X Test Engine is updated on daily basis.

Simply study these 7492X exam simulator software before test.

Experience the Killexams Advantage Before You Commit For over a decade, killexams.com has been the trusted choice for exam success. We strongly recommend that you begin by downloading our 7492X exam practice questions for a risk-free trial. This allows you to: ✔ Evaluate the quality of our materials firsthand ✔ Familiarize yourself with the question formats ✔ Verify the accuracy before making your purchase Once you experience the value of our 7492X Avaya Aura Call Center Elite Support exam questions, you can confidently upgrade to the ful

Latest 2025 Updated 7492X Real exam Questions

Killexams.com delivers the latest, valid, and 2025 up-to-date Avaya 7492X Cram Guide Practice Tests, meticulously crafted to ensure success in the Avaya Aura Call Center Elite Support exam. These resources are the ultimate tool to propel your career as a distinguished professional within your organization. Renowned for our consistent excellence, we have empowered countless candidates to pass the 7492X exam on their first attempt, maintaining top-tier certification practice ex performance for over four years. Our customers trust our 7492X PDF Download practice questions and VCE test engine for the real 7492X exam due to the unmatched reliability of our 7492X Cram Guide. Killexams.com stands as the most credible source for authentic 7492X exam questions, continuously updated to remain valid and relevant. Preparing for the Avaya 7492X exam is challenging with only textbooks or free PDF Download found online. The actual 7492X exam features complex, tricky questions that often lead to confusion and failure. Killexams.com tackles this challenge by providing genuine 7492X questions in PDF Download practice questions and VCE test engine files. Explore our quality with 100% free 7492X PDF Download downloads before committing to the full 7492X Cram Guide version, ensuring complete satisfaction with our materials. We offer actual 7492X exam Q&A in two formats: a downloadable 7492X Cram Guide PDF file and an 7492X VCE test engine. Unlike standard Avaya materials, our 7492X questions are carefully curated to stay current and relevant. The PDF can be accessed on any device or printed for a personalized study guide. With an impressive 98.9% pass rate and 98% similarity to the real exam, our 7492X Cram Guide practice questions are your key to success. Ready to ace the 7492X exam on your first try? obtain the Avaya 7492X real exam questions from killexams.com today.

Killexams Review | Reputation | Testimonials | Customer Feedback

Thanks to Killexams.com questions and answers, I knew exactly what to expect in the Avaya Aura Call Center Elite Support exam. I was able to organize myself and complete all the exam questions in just 80 minutes after only 10 days of preparation. The exam material covered all the important topics, making it easy for me to memorize and understand the subjects. It also helped me to manage my time during the exam and complete it before time.
Lee [2025-6-2]

I am deeply grateful to the killexams.com team for their exceptional platform, which helped me achieve an 81% score on my 7492X exam. Their practice questions and case studies were clear and aligned perfectly with the exam’s format, making complex courses easy to understand. The detailed explanations provided invaluable insights, and I encourage anyone preparing for this certification to leverage killexams.com’s resources for a stress-free study experience. Their outstanding work truly sets them apart.
Martha nods [2025-4-29]

I have recommended Killexams.com exam practice questions to colleagues and partners, and they are all extremely satisfied. I am grateful to them for boosting my career and helping me prepare well for my challenging exams. I must say that I am their greatest fan, as I passed my 7492X exam today thanks to the course notes I purchased from them. I answered 86 out of 95 questions in the exam, and I could not be happier. They are the best training provider out there.
Martha nods [2025-4-10]

More 7492X testimonials...

7492X Exam

User: Tianna*****

As a below-average student, I was scared of the AVAYA AURA CALL CENTER ELITE SUPPORT exam because the subjects seemed too difficult. However, I needed to pass the exam in order to change jobs. Thanks to the practice questions from Killexams, I was able to answer all multiple-choice questions in 200 minutes and pass the exam with flying colors. I received two job offers from top companies with great packages, and I highly recommend Killexams.com to anyone in need of an easy guide.

User: Marya*****

7492x exam cram made my certification process seamless, allowing me to pass on my first attempt. Their resources simplified complex topics, and I am confident I could not have achieved my information protection goals without their support.

User: Tolya*****

I am immensely grateful to killexams.com for helping me secure a high score on the challenging 7492X exam. Their testprep materials simplified the tough certification content, making it far less daunting. I confidently recommend their resources to any student seeking dependable study tools to excel in their exams.

User: Tanita*****

I achieved a score of 92% on the 7492x exam today, with Killexams.com being my primary source of preparation. For those intending to take the exam, I highly recommend utilizing the resources provided by Killexams.com. The information is relevant, and the questions are accurate. I am extremely satisfied with my experience on this website, and I plan on returning for all my future 7492x certification exams.

User: Nayda*****

Thanks to Killexams.com, I passed my 7492X exam with a score of 92%. Their examcollection was extremely helpful, and I recommend that everyone practice all the questions to achieve success. I have passed three other tests with the help of their website, and I am grateful for their services.

7492X Exam

Question: Where am I able to obtain 7492X test prep?
Answer: Killexams.com is the right place to obtain the latest and up-to-date 7492X test prep that work great in the actual 7492X test. These 7492X questions are carefully collected and included in 7492X question bank. You can register at killexams and obtain the complete question bank. Practice with 7492X exam simulator and get Good Marks in the exam.

Question: Does killexams share my email address with anyone?
Answer: No, never. Killexams privacy policy is very strict. Your name and email address are kept highly confidential. Killexams has no access to your data. Your email is used to communicate with you and your name is used to create a username and password. That's all.

Question: All actual questions of 7492X exam! Are you kidding?
Answer: Yes, it looks like we are kidding but it is true. All the 7492X real exam questions are included in the test prep with VCE practice tests. That will prepare you enough to answer all the questions in the exam and get good marks.

Question: Can I obtain 7492X cheatsheet from killexams?
Answer: Cheatsheet is another name of practice exam or test prep or actual questions and answers. These are Q&A taken from actual sources or students passing the exam. Complete database of Q&A are called examcollection or cheatsheet. Visit and register to obtain the complete examcollection of 7492X exam test prep. These 7492X exam questions are taken from actual exam sources, that's why these 7492X exam questions are sufficient to read and pass the exam. Although you can use other sources also for improvement of knowledge like textbooks and other aid material these 7492X questions are enough to pass the exam.

Question: Do you recommend me to use this great source updated 7492X brain dumps?
Answer: It is the best source of up-to-date test prep so, Killexams highly recommend these 7492X questions to memorize before you go for the actual exam because this 7492X examcollection contains an up-to-date and 100% valid 7492X examcollection with a new syllabus.

References

Frequently Asked Questions about Killexams Practice Tests

Do you know the fastest way to pass 7492X exam?
The fastest way to pass 7492X exam is to take 7492X practice questions from killexams.com and practice over and over. Go to the killexams.com website, register, and obtain the full 7492X exam version with a complete 7492X question bank. Memorize all the questions and practice with the exam simulator again and again. You will be ready for the actual 7492X test within 24 hours.

Is there a person who passed 7492X exam, I want to read testimonials?
Of course, you can go through the remarks and reviews of people about the 7492X exam. You can go to 7492X exam page at killexams.com by clicking https://killexams.com/pass4sure/exam-detail/7492X and go to the page bottom to see testimonials. Several people pass their exams with our 7492X practice questions.

I lost my killexams account information, What do I do?
You can reset your account password anytime if you forgot. You can go to the login page and click on forgot password. Enter your email address and the system will reset your password to some random password and send it in your email box. You can click https://killexams.com/forgot-username-password to recover your password.

Is Killexams.com Legit?

Of course, Killexams is completely legit as well as fully trusted. There are several includes that makes killexams.com genuine and genuine. It provides knowledgeable and 100 % valid real qeustions comprising real exams questions and answers. Price is really low as compared to most of the services on internet. The Q&A are up-to-date on usual basis together with most accurate brain dumps. Killexams account method and merchandise delivery is quite fast. Submit downloading can be unlimited and really fast. Service is available via Livechat and Contact. These are the characteristics that makes killexams.com a robust website offering real qeustions with real exams questions.

Other Sources

Which is the best testprep site of 2025?

Discover the ultimate exam preparation solution with Killexams.com, the leading provider of premium practice exam questions designed to help you ace your exam on the first try! Unlike other platforms offering outdated or resold content, Killexams.com delivers reliable, up-to-date, and expertly validated exam Q&A that mirror the real test. Our comprehensive examcollection is meticulously updated daily to ensure you study the latest course material, boosting both your confidence and knowledge. Get started instantly by downloading PDF exam questions from Killexams.com and prepare efficiently with content trusted by certified professionals. For an enhanced experience, register for our Premium Version and gain instant access to your account with a username and password delivered to your email within 5-10 minutes. Enjoy unlimited access to updated Q&A through your obtain Account. Elevate your prep with our VCE practice exam Software, which simulates real exam conditions, tracks your progress, and helps you achieve 100% readiness. Sign up today at Killexams.com, take unlimited practice tests, and step confidently into your exam success!

100% Money Back Pass Guarantee

Back to List

Social Profiles

Avaya Aura Call Center Elite Support Practice Test

7492X exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives

100% Money Back Pass Guarantee

7492X PDF demo Questions

7492X demo Questions

Killexams VCE exam Simulator 3.0.9

Simply study these 7492X exam simulator software before test.

Latest 2025 Updated 7492X Real exam Questions

Tags

Killexams Review | Reputation | Testimonials | Customer Feedback

7492X Exam

7492X Exam

References

Frequently Asked Questions about Killexams Practice Tests

Is Killexams.com Legit?

Other Sources

Which is the best testprep site of 2025?

Important Links for best testprep material

100% Money Back Pass Guarantee

Social Profiles