Latest PDF of ServiceNow-CSA: ServiceNow Certified System Administrator

ServiceNow Certified System Administrator Practice Test

ServiceNow-CSA test Format | Course Contents | Course Outline | test Syllabus | test Objectives

Objectives
During this 3 day interactive training course you will perform system administration functions in your own instance; a safe sandbox. You will start by performing core configuration tasks, and work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, then use the Mobile Platform and activate Plugins. You will also add users, groups and roles, then manage data with Tables, the CMDB, Import Sets and Update Sets. You will work with two key Process Applications, the Knowledge Base and the Service Catalog then create Workflow activities and approvals. You will move on to configure Alerts and Notifications, view Upgrade History and Status, control System Access and Data Security, and create Baseline Performance Metrics. Finally, you will run Reports, configure SLAs, perform Instance Branding and Customization. Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel.

Module 1 Core Configuration
Objectives:
Configure Navigation, Search and UI options, manage Lists, Forms and Filters, Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, Use the Mobile Platform and activate Plugins
1. Configuration Essentials Lab: Enable new UI then create Bookmarks; personalize Lists and Forms (with Challenge Component); Create and apply Filters
2. Core Configuration Lab: Create and modify UI Policies, UI Policy Actions, Data Policies and UI Actions; Create a Business Rule; Create a Client Script
3. Mobile Lab: get IOS Simulator (Mac) or Android Simulator (Windows) then create a new Lost Prototype Incident
4. Plugins Lab: Activate the Syntax Editor Plugin, Personalize the System Plugins List View to display the "Has Demo Data" column and the LiveFeed Document Plugin

Module 2 User Administration
Objectives:
Configure User Accounts, Groups, and Roles
1. User Administration Lab: Add Users, Add new Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to new Groups, Create and test New Assignment Rule

Module 3 Manage Data with Tables and the CMDB
Objectives:
Add new Tables, Applications and Modules and add Configuration Items (Cis) to the CMDB
1. Tables Lab: Create and Extend Tables, Add Dictionary Override
2. CMDB Lab: Add and Map CIs, Analyze Problems Using BSM Map

Module 4 Manage Data with Import Sets and Update Sets
Objectives:
Create Import Sets and Transform Maps, and create and apply Update Sets
1. Import Sets Lab: Work with Import Sets and Transform Maps
2. Update Sets Lab: Create then Retrieve an Update Set

Module 5 Process Applications
Objectives:
Work with two key ServiceNow Process Applications, Knowledge Base and Service Catalog
1. Knowledge Base Lab: Create and Attach Knowledge Base Articles, View and Edit Knowledge Navigation Add-ons
2. Service Catalog Lab: Create Service Catalog Items, Add Variables to Catalog Items, Add a Variable Set to a Catalog Item, Create a Service Catalog Order Guide

Module 6 Workflows
Objectives:
Workflow Activities, Approvals and Administration
1. Workflows Lab: Create New Workflow and Approvals for an iPhone 4S

Module 7 Core Application Administration
Objectives:
Configure Alerts and Notifications, View Upgrade History and Status, Control System Access and Data Security, and create Baseline Performance Metrics
1. Notifications Lab: Observe a Business Rule and Registry associated with a P1 Change Event, Create a Notification based upon a Business Rule, Configure and send an email notification, Create an SMS a notification
2. Upgrades Lab: Confirm Release and Upgrade Status, Edit New Build Notifications
3. Application Security Lab: Provide Application and Module Access for a specified role, Create an Access Control Rule to allow record Read Access, Create an Access Control Rule to restrict column Read Access
4. Performance Baselines Lab: Establish Baseline Statistics

Module 8 Service Administration
Objectives:
Run Reports, Configure SLAs, Perform Instance Branding and Customization, and Work with Social IT
1. Reports Lab: Run Reports and work with Gauges and Homepages
2. SLAs Lab: Define an SLA for iPhone 4S Catalog Requests
3. Customization Lab: Customize Your Instance: Change banner color, Modify instance name, Add a branding logo
4. Social IT Lab: Chat with a partner; one taking ITIL role, the other taking the System Administrator role, Configure Live Feed to Automatically Post High Priority Incidents

Module 9 Case Study
The Case Study has been divided into 8 task categories to guide to your deployment:

Task 1 : Adding Users, Groups and Roles
Task 2 : Customizing Your Instance
Task 3 : Importing Users
Task 4 : Scheduling Reports
Task 5 : Adding Knowledge Base Articles
Task 6 : Personalizing Homepages
Task 7 : Configuring Security
Task 8 : Displaying External Webpages

Industry experience with database concepts and system management.
• System administrator role and/or access to ServiceNow administrative applications and modules.
• Some knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful.
• Three (3) to six (6) months experience using and/or maintaining a ServiceNow instance.
• General familiarity with industry terminology, acronyms, and initialisms

User Interface & Navigation (20%)
- ServiceNow Overview
- Lists and Filters
- Forms and Templates
- Branding

Collaboration (20%)
- User Administration
- Task Management
- Notifications
- Reporting

Database Administration (30%)
- Data Schema
- CMDB
- Application/Access Control
- Import Sets
<
Self-Service & Process Automation (20%)
- Knowledge Management
- Service Catalog

100% Money Back Pass Guarantee

ServiceNow-CSA PDF demo Questions

ServiceNow-CSA demo Questions

ServiceNow-CSA Dumps ServiceNow-CSA Braindumps ServiceNow-CSA practice questions ServiceNow-CSA VCE test ServiceNow-CSA real Questions
ServiceNow
ServiceNow-CSA
ServiceNow Certified System Administrator 2025
https://killexams.com/pass4sure/exam-detail/ServiceNow-CSA
QUESTION: 53
Where can Admins check which release is running on an ServiceNow instance?
1. Memory Stats module
2. Stats module
3. System.upgraded table
4. Transactions log
Answer: B
QUESTION: 54
A knowledge article must be which of the following states to display to a user?
1. Published
2. Drafted
3. Retired
4. Reviewed
Answer: A
QUESTION: 55
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
1. Answer Agent
2. live Feed
3. Virtual Agent
4. Connect Chat
Answer: C
QUESTION: 56
What is the purpose of a Related List?
1. To create a one-to-many relationship
2. To dot-walk to a core table
3. To present related fields
4. To present related records
Answer: D
QUESTION: 57
Which one of the following statements describes the purpose of a Service Catalog workflow?
1. A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals
2. Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfillment processes
3. A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to defined users or groups
4. A Service Catalog workflow generates three basic components: item variable types, tasks, and notifications
Answer: C
QUESTION: 58
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
1. report
2. workflow
3. event
4. task
Answer: D
QUESTION: 59
Which are valid Service Now User Authentication Methods? (Choose three.)
1. XML feed
2. Local database
3. LDAP
4. SSO
5. FTP authentication
Answer: B, C, D
QUESTION: 60
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
1. Roles
2. Conditional Expressions
3. Assignment Rules
4. Scripts
5. User Criteria
6. Groups
Answer: A, B, D

Killexams VCE test Simulator 3.0.9

Download Killexams-Exam-Simulator-3.0.9.rar

Killexams has introduced Online Test Engine (OTE) that supports iPhone, iPad, Android, Windows and Mac. ServiceNow-CSA Online Testing system will helps you to study and practice using any device. Our OTE provide all features to help you memorize and VCE test Questions and Answers while you are travelling or visiting somewhere. It is best to Practice ServiceNow-CSA test Questions so that you can answer all the questions asked in test center. Our Test Engine uses Questions and Answers from real ServiceNow Certified System Administrator exam.

Killexams Online Test Engine Test Screen

Killexams Online Test Engine Progress Chart

Killexams Online Test Engine Test History Graph

Killexams Online Test Engine Performance History

Killexams Online Test Engine Result Details

Online Test Engine maintains performance records, performance graphs, explanations and references (if provided). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. ServiceNow-CSA Test Engine is updated on daily basis.

Download Free ServiceNow-CSA PDF Download

Discover why killexams.com is the trusted source for ServiceNow ServiceNow Certified System Administrator test preparation, as evidenced by countless positive reviews across the web. Our authentic ServiceNow-CSA Exam Questions practice tests empower candidates to approach the ServiceNow-CSA test with confidence, knowing our Questions and Answers are genuine and aligned with the real test. Simply studying and practicing with our ServiceNow-CSA practice test software materials is enough to secure excellent grades and pass with ease, making killexams.com the ultimate resource for your certificat

Latest 2025 Updated ServiceNow-CSA Real test Questions

Killexams.com’s cheatsheet practice tests have empowered countless candidates to triumph in the ServiceNow-CSA exam, securing prestigious roles within their organizations. Their success stems not only from our meticulously crafted ServiceNow-CSA free study guide, but also from the enriched knowledge and practical expertise they gain for real-world challenges. Our commitment extends beyond providing a robust set of Questions and Answers to pass the ServiceNow-CSA exam; we focus on deepening candidates’ understanding of ServiceNow-CSA subjects and objectives. At killexams.com, we are dedicated to demystifying the ServiceNow-CSA course formats, syllabi, and objectives for those preparing for the ServiceNow ServiceNow-CSA exam. Relying solely on the ServiceNow-CSA course textbook is insufficient, as candidates must be ready for the complex scenarios and intricate questions encountered in the real ServiceNow-CSA exam. To support this, we provide free ServiceNow-CSA PDF test questions, available for get directly from our website. We are confident that after exploring our ServiceNow Certified System Administrator VCE test samples, candidates will be eager to register and access the full version of our cheatsheet at an exclusive discounted price, marking the first step toward excelling in the ServiceNow Certified System Administrator exam. For optimal preparation, we recommend installing the ServiceNow-CSA VCE test simulator or desktop test engine on your computer and consistently practicing with our tests. When you feel fully prepared for the real ServiceNow-CSA exam, simply visit a Exam Center and register to take the test with confidence.

Killexams Review | Reputation | Testimonials | Customer Feedback

Query and answer guide for the ServiceNow-CSA test was a fantastic resource, with many questions appearing in the real test. Their unique and thorough approach to subjects boosted my confidence, and I hope they continue creating such valuable test materials.
Martha nods [2025-4-17]

I was thoroughly impressed with the quality of the study material provided by Killexams.com. The material was comprehensive and allowed me to retain the exact quantity of information that I needed to pass the ServiceNow-CSA exam. I was able to achieve a score of 89%, which is a clear testament to the quality of the study material provided by Killexams.com.
Martha nods [2025-6-11]

Killexams.com is a resource I will continue to rely on for future exams. Their ServiceNow-CSA VCE test with practice questions were incredibly accurate, and the test simulator was a perfect training tool. The quality is unmatched thank you, Killexams!
Lee [2025-5-6]

More ServiceNow-CSA testimonials...

ServiceNow-CSA Exam

User: Khristin*****

Testprep practice tests with practice questions provided detailed guidance that was virtually supportive, enabling an easy csa test pass. Their high-quality resources were exceptional, and I highly recommend them to anyone pursuing certification.

User: Helen*****

Killexams.com is my go-to for IT test preparation. Their CSA VCE test and practice questions helped me score 88%, and Ive relied on their materials for multiple certifications. Their resources are unmatched in quality and effectiveness.

User: Tatyanna*****

I am grateful for Killexams.com superb answers and elements to test questions. Their materials helped me understand the fundamentals and allowed me to attempt questions that were not direct. Without their question financial team, I may not have passed, but their Questions and Answers and last-day revision set were genuinely helpful. I had predicted a score of 90+, but ultimately scored 92%. Thank you, Killexams.com.

User: Sueta*****

Remarkable test simulator and test questions were key to my passing the CSA exam. The team effort in developing such effective materials ensured I was well-prepared, and I am thankful for their comprehensive support, which made my certification journey smooth.

User: Thomas*****

Friendly instructors and robust csa test questions materials, including a reliable test simulator, made me feel supported throughout my preparation. Their round-the-clock guidance was crucial in passing a difficult exam, and I am thankful for their dedication to helping me succeed.

ServiceNow-CSA Exam

Question: Can I obtain the practice questions & answers of CSA exam?
Answer: Yes, you can get up to date and 100% valid CSA VCE test that you can use to memorize all the Questions and Answers and VCE test as well before you face the real test.

Question: Where can I obtain CSA real test questions?
Answer: You can find CSA real test questions at killexams.com. Visit https://killexams.com/pass4sure/exam-detail/CSA for the latest real questions. Killexams provide the latest CSA VCE test in two file formats. PDF and VCE. PDF can be opened with any PDF reader that is compatible with your phone, iPad, or laptop. You can read PDF Questions and Answers via mobile, iPad, laptop, or other devices. You can also print PDF Questions and Answers to make your book read. VCE test simulator is software that killexams provide to practice exams and take a test of all the questions. It is similar to your experience in the real test. You can get PDF or both PDF and test Simulator. These CSA test test prep will help you get High Score in the exam.

Question: I have contacted support but did not heard back in two days, why?
Answer: Some queries take more than 24 hours or even sometimes a week to respond. It depends on the type of query. For example, if you want to check for an update, our team reply to you within 24 hours about the update status, but If you want to track your wire transfer payment, our team will wait until your wire transfer arrives at our payment bank and will complete your order and let you know.

Question: Which is best certification dumps website?
Answer: Of course, the best certification VCE test website is killexams.com. It offers the latest and up-to-date test Questions and Answers to memorize and pass the test on the first attempt.

Question: Do you recommend me to use this great source of CSA test prep?
Answer: Killexams highly recommend these CSA test prep to memorize before you go for the real test because this CSA question bank contains up-to-date and 100% valid CSA test prep with a new syllabus.

References

Frequently Asked Questions about Killexams Practice Tests

Killexams provided me more than 1000 questions, how can I read?
We recommend using the PDF version of the test on your laptop, mobile, and other devices to read during your spare time. Then use the killexams test simulator to practice. This way you can read and memorize a complete pool of questions.

I see that the number of questions are reduced, What is matter?
Killexams certification team updates the test according to the real source of the exam. That\'s why, if new questions are added, the number of questions will be more than the previous update, but if questions are removed, we also remove those questions and keep our files up to date. That\'s is the reason, you see fewer questions than in the previous file. We do not keep obsolete content.

Is there a way to get latest ServiceNow-CSA Practice Tests?
After registering at the killexams.com website, get the full ServiceNow-CSA test version with a complete ServiceNow-CSA question bank. Memorize all the questions and practice with the test simulator again and again. You will be ready for the real ServiceNow-CSA test. All the ServiceNow-CSA Questions and Answers are up to date with the latest ServiceNow-CSA syllabus and test contents.

Is Killexams.com Legit?

Of course, Killexams is 100% legit and even fully efficient. There are several features that makes killexams.com realistic and respectable. It provides up to date and 100 % valid test dumps filled with real exams questions and answers. Price is very low as compared to the vast majority of services on internet. The Questions and Answers are kept up to date on standard basis having most latest brain dumps. Killexams account arrangement and device delivery is incredibly fast. Computer file downloading is definitely unlimited and really fast. Assistance is available via Livechat and E mail. These are the features that makes killexams.com a strong website offering test dumps with real exams questions.

Other Sources

Which is the best testprep site of 2025?

Discover the ultimate test preparation solution with Killexams.com, the leading provider of premium VCE test questions designed to help you ace your test on the first try! Unlike other platforms offering outdated or resold content, Killexams.com delivers reliable, up-to-date, and expertly validated test Questions and Answers that mirror the real test. Our comprehensive question bank is meticulously updated daily to ensure you study the latest course material, boosting both your confidence and knowledge. Get started instantly by downloading PDF test questions from Killexams.com and prepare efficiently with content trusted by certified professionals. For an enhanced experience, register for our Premium Version and gain instant access to your account with a username and password delivered to your email within 5-10 minutes. Enjoy unlimited access to updated Questions and Answers through your get Account. Elevate your prep with our VCE VCE test Software, which simulates real test conditions, tracks your progress, and helps you achieve 100% readiness. Sign up today at Killexams.com, take unlimited practice tests, and step confidently into your test success!

100% Money Back Pass Guarantee

Back to List

Social Profiles

ServiceNow Certified System Administrator Practice Test

ServiceNow-CSA test Format | Course Contents | Course Outline | test Syllabus | test Objectives

100% Money Back Pass Guarantee

ServiceNow-CSA PDF demo Questions

ServiceNow-CSA demo Questions

Killexams VCE test Simulator 3.0.9

Download Free ServiceNow-CSA PDF Download

Latest 2025 Updated ServiceNow-CSA Real test Questions

Tags

Killexams Review | Reputation | Testimonials | Customer Feedback

ServiceNow-CSA Exam

ServiceNow-CSA Exam

References

Frequently Asked Questions about Killexams Practice Tests

Is Killexams.com Legit?

Other Sources

Which is the best testprep site of 2025?

Important Links for best testprep material

100% Money Back Pass Guarantee

Social Profiles